Our Commitment to You: ‘Trust But Verify’
Dear Clients, In the recent past Global Biologics experienced several service disruptions which we’ve never previously dealt with before. I am pleased to announce that we have re-organized our affairs and moving past these growing pains, and are now taking on new Client projects. With the ability to scale lab and reporting processes, we are ready to deliver best in class precision services using our T2Prep system. Our service offering is better now than ever and we want to demonstrate a renewed commitment to Client satisfaction and Quality. We ‘Trust’ that you’ll be satisfied in choosing GB to support your research. We are not only ready to share our streamlined services on a broader scale, but eager to ‘Verify’ our commitment to your project by providing on time results, Quality that exceeds stringent specifications, and friendly and timely communications from the lab to the front office. We appreciate the support of our Clients, Vendors & Partners while we put a solid team in place. And for those who have worked with us for over six years, we say many thank you’s from our families to yours. We very much look forward to further opportunities to do great science together. With Best Regards, Sean Blake
Turnaround Time Guarantee:
Our refund policy is based on Expected Completion time and Deadline dates, expressed in calendar days. If any of the completion times are not met you receive a 15% refund on the project. If results are not delivered by the deadline listed, your project will be refunded within 24 hours. See table below:
We are looking for researchers working with volume projects and tight budgets to reach out and contact us about your upcoming projects. We will be providing major end of year discounts for select projects which provide the opportunity for us to support publication efforts and which lead to projects to fill our service pipeline. Contact us about your project ideas and we’ll respond with aspects we find interesting, schedule a call to discuss, explore the potential to work together closely.