All orders should be placed online and will receive a unique OrderID for tracking.
Order by Purchase Order / Quote: Ordering by PO requires a quotation be generated and PO submitted and approved before sample submission. Terms: Net30 from the date of service completion with 10% monthly late fee for late payments. Remit physical checks to Global Biologics LLC, 2000 E. Broadway #157, Columbia, MO 65201.
Order Online by Credit Card/ACH: pay for your order during the online checkout process and prices are 10% than using a Purchase Order. Standard merchant agreements and terms apply (Visa,MC). Global Biologics is an Authorize.net certified merchant.
Order Online by Cash on Delivery: during online checkout select ‘Cash on Delivery’ agreeing to submit payment by Check when samples are submitted. Prices are 10% lower than using a Purchase Order.
Once you have an order listed in your account dashboard, go to the Submit Samples page to ship us your samples and initiate the project. We will track your package and contact you when it has been received.
Samples will be processed through Quality Control and staged for library production and sequencing. You will receive reports online for each step in real time.
A copy of our Terms of Service and Refund Policy is provided with each order, and also posted on our Refund Policy and Terms of Service webpages.
Data is distributed through our website or cloud ftp system. Backup all data locally. Online results will be available for 1 year, and kept offline for 5 years.
All data for completed projects is the property of the researcher.
All orders will receive as many as four sample reports, depending on the services order for your project, including:
Pre-Production QC: RNA/DNA Quality Control and Concentration Checks
Library Production: User will receive detailed library preparation summary
Illumina Sequence Production: User will receive flowcell/lane/sample sequence and quality summary statistics
Analysis Summary: If ordered, you will receive a detailed analysis files
Service Core Summary: This final report is offered to all Clients which summarizes the nature of the study, chemistry/materials used & SOP’s executed
Policy, Website Use, Privacy, Security:
We never share or sell your personal information to third party entities. We never send spam.